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FAQ

FAQ

Why was my documentation rejected?
Which account types are swap-free?
What to do if my trading account is missing?
What is the difference between a Real and Demo account?
What is the accepted size of the verification documents?
What information do I need when I register?
Is it necessary to verify an account?
Is a bonus program available for the new account types?
How to reset any of my passwords in a few easy steps:
How many phone numbers can I add to my personal information?
How many passwords do I have for one account?
How do I change the phone number I registered with?
How do I change the language of my client area?
How can I upload the document again after it was rejected?
How can I create a demo account?
How can I check the status of my uploaded verification documents?
How can I change the name given at registration?
How can I change or update my personal information and address?
Why did my Account get downgraded?
Where can I check my account type?
What type of account should I register for?
What information can I change in the Edit Profile section?
What happens if an account is not used for a long time?
I need to download my platform again – where can I find the link?
How can I delete my account?
How can I change my account leverage?
Countries Orbex does not offer its services to
Can I change my phone number?
Can I open several client areas with a single email address?
Can I change the currency of my account?

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This website is operated by Orbex Limited with registration no. 258884 and registered address at 82 Street, 6, Kato Polemidia, 4153, Limassol, Cyprus.

License: Orbex Limited (HE 258884) is a fully licensed and regulated Cyprus Investment Firm (CIF) governed and supervised by Cyprus Securities and Exchange Commission (CySEC) (License Number 124/10).

Orbex Limited does not offer its services to residents of certain jurisdictions such as the USA, Iran, North Korea.

The Comision National del Mercado de Valores (CNMV) has determined that Forex/CFDs are not appropriate for retail clients resided in Spain due to their complexity and high risk.

Risk Warning: Trading foreign exchange on margin carries a high level of risk and may not be suitable for all investors. Before deciding to trade foreign exchange, you should carefully consider your investment objectives, level of experience, and risk appetite. There is a possibility that you may sustain a loss of some or all of your investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any doubts.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70.59 % of retail investor accounts lose money when trading CFDs with Orbex Ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.